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Artech BF - Artech BF Series BRI ISDN Voice Recorder
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ISDN (Integrated Service Digital Network) is a high-speed digital telephony network. Different from current analog telephone network it provides not only voice communication service but also digital transmission including data, image, text, graphics, video, etc. which is faster and more stable than analog Lines. The BF series is a high-end call recording series designed for ISDN BRI channel recording. It’s based on Microsoft Windows XP Embedded OS, industrial-standard PC hardware and specifically engineered call recording software to meet customer's requirements. Each BF works with up to 3 ISDN BRI audio cards, which starts from 4 channels and is expandable up to 12 channels. Flexible Capacity The BF Series Voice Recorder consists of the 19” main chassis unit which allows the integration of the 4 - 12 ISDN BRI channels for ISDN Voice Recording. .
Dual Hard Disk Driver With 1x500GB hard drives, the BF Series Voice Recorder can record up to 35,000 channel hours. The hard drives can be configured in a 500 + 500 configuration or a 500 Mirrored configuration for Dual backup of recorded voice.
Network Access The BF Series Voice Recorder is connected to the Network via a RJ45 LAN cable, The BF Series can easily be accessed by the Administrator or users with the client software “Log Manager” on their own PC.
Data Encryption All recorded calls are encrypted in a format that is designed to prevent unauthorized access. All recorded files can only be played back by an authorized user. For sharing voice files off the AF Series Voice Recorder the calls can download and converted to regular .wav format for email or copy.
Multi-Level Users Authorization The BF Series Voice Recorder full user management this gives the administrator full rights to open/edit/delete user accounts and define the access level of each user.
CDR function The BF Series Voice Recording System can also record and report on Call details, such as call type, time & date, duration, telephone number. When a record is played back, all details of this call also show on the PC screen.
Multi-Conditional Search Log Manager provides a user-friendly interface and flexible way to access the recorded conversations. Users can key in a variety of cues such as part of phone number, date range, inbound/outbound, call duration, number dialed, call ID- or a mix of these cues to find the calls easily.
Live Call Monitoring Administrators and the users who have authorization to do live monitoring are able to easily listen to a caller’s conversation live on their own PC with just one click on the channel icon.
Multi-Language User Interface The Log Manager has multiple language options that include: English, Arabic, Spanish, Thai, Turkey, Chinese and Portuguese.
Phone Book The BF Series Voice Recorder has a Phone book feature that provides a “match” feature between phone number and names. While users review the CDR records, it will show both the telephone numbers and the names
Pop-up Incoming Call Information When an incoming call comes into the BF Series, the caller’s number and name will be pop-up on a small window on user’s PC. (Phone Book and Call ID dependant)
System Alarm If the BF Series Voice Recorder encounters any abnormal problems, such as software issues or hard drive fails to write data, the system will generate an audible alert and reboot itself to try and recover normal operation.
System Status Monitor Software Monitor software can be installed on any PC to monitor the working status of the BF Series Recorder. If any technical problems occur, this software will alert the user immediately.
Statistic Chart A simple yet useful statistics chart shows the number of calls of each day, and each hour. The calls are calculated in 3 categories: incoming, outgoing and missed calls.
Ring Counter Each incoming call is timed and the number of rings before the call answered is recorded, this provides the administer a tool to analysis the service quality level.
System Logger
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15.0% Goods and Services tax will be added to your order.
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